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| Shipping Time * All orders require 2-3 working days processing time before shipment is made. Shipping Method * UPS Ground Returns We process refunds (less shipping cost), or exchanges within 15 days after receipt of your order, clearance or sale merchandise cannot be returned. The garment must be in its ORIGANIAL CONDITION W/ TAGS INTACT. Please return unworn item in the condition it was received. All returned items must be in new and saleable condition, free from damage, wear, lint, hair, makeup, or washing. Instructions for processing a refund/exchange 1 - Obtain a RMA number by emailing us at sitis@sitisclothing.com and providing us with your order number, the item(s) you wish to return and the reason for the return. We will email you be with your RMA number form. 2- Package the garment with the RMA return form and ship it back to us via UPS, Fed EX or snail mail using the address from the reply email. Please write your obtained RMA number on the box. 3 - Please insure the package with the shipper and make sure you request a proof of delivery; we are not responsible for items lost in mail. * Please allow up to 10 business days for credits to be processed. Cancellations * Order cancellation can only be made before shipment.
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