Sitis Clothing - Tattoo Inspired T-Shirts & Apparel

Shipping Time

* All orders require 2-3 working days processing time before shipment is made.
* SitisClothing.com does not process or ship orders during weekends or holidays.
* SitisClothing.com does not guarantee same day shipping. If you need faster shipping please call us to make arrangements, 813-464-0796
* We will notify you within 24 hours if items you ordered are out-of-stock.

Shipping Method

* UPS Ground
* UPS 3 Day Select, UPS 2nd Day and UPS Next Day is not available at this time.
* Orders shipping to Alaska or Hawaii may incur additional shipping charges.

Returns

We process refunds (less shipping cost), or exchanges within 15 days after receipt of your order, clearance or sale merchandise cannot be returned.

The garment must be in its ORIGANIAL CONDITION W/ TAGS INTACT. Please return unworn item in the condition it was received. All returned items must be in new and saleable condition, free from damage, wear, lint, hair, makeup, or washing.

Instructions for processing a refund/exchange

1 - Obtain a RMA number by emailing us at sitis@sitisclothing.com and providing us with your order number, the item(s) you wish to return and the reason for the return. We will email you be with your RMA number form.

YOU MUST HAVE THIS NUMBER OR YOUR RETURN OR IT WILL BE REFUSED WHEN IT ARRIVES AT OUR LOCATION

2- Package the garment with the RMA return form and ship it back to us via UPS, Fed EX or snail mail using the address from the reply email. Please write your obtained RMA number on the box.

3 - Please insure the package with the shipper and make sure you request a proof of delivery; we are not responsible for items lost in mail.

* Please allow up to 10 business days for credits to be processed.

Cancellations

* Order cancellation can only be made before shipment.
* Once shipment occurs, the return policy is in effect.

Risk of Loss or Delay

All items purchased from sitisclothing.com are made pursuant to a shipment contract. This means that the risk of loss/delay and title for such items pass to you upon our delivery to the carrier.